Dan Strong

I had an appointment for an oil and filter change. They took my vehicle in on time and I did not have to wait very long at all. They were very prompt. The service person even brought my vehicle right to the front door for me which was greatly appreciated since I have walking disabilities. Thanks again so much.

I had to have my rear shocks replaced on my 2016 Honda Civic Touring. Had shuttle service to and from.

my appointment was for 9 am and when i got there was told it would be another hour or hour and half before the car was going to be looked at. I understand if I was a walk in but appointments are made so people dont waste their time.

got this CRV fully warranted pushed the button on the dash with my finger and the volume button came off. contacted Honda deal they said its impact damage. i feel that this is ridiculous as the impact was my finger pushing the button..... Honda customer service was rude and completely no help basically saying i have to pay for it because it is impact damage. contacted the manager of the dealer and he never even emailed me back i had to call and leave him messages to get a hold of him. this repair is over 500$ .... on a separate issue they were to fix the air conditioner and lighter plug in and they had my car for a full day not able to offer me shuttle service on top of that and when i got my car back everything stopped working within 3h of having it. not impressed again.... media will hear about my experience and the quality of the crv will be mentioned as poor

Excellent Service. Honest Technicians! The technicians/Service Crew have always given me honest advice. They have never tried to trick me into unnecessary repairs/service. I will buy my next car from Honda Palladino!