I bought my Pilot in for radio problems...the wrong part was ordered twice. A big waste of my time and my wife's time who had to bring me there twice...we try to avoid using the shuttle at all cost because of our previous experience with it. I passed on going back a third time to get my radio display fixed...I'd rather go without it than have to go back to Palladino Honda.
My appointment was at 9:30 and My car was still not in at 10:30
When I arrived they told me my car was not going in for some time.. I asked why I was there at 9:30 if they knew I was not going in for at least an hour... at 10:30 I requested my keys back because I had another appointment at 11:30... they then promised me they would bring it in right away and I would have it back by 11:15... I would think if I had made an appointment to bring it in I would not have to wait for almost 2 hours
Good morning,
The employees behind the counter were cooperative and helpful.
The maintenance technician unfortunately didn't offer to scan my car (I would have paid for the service) since there was a light on my dashboard.
