Rennie Verschere

Maintenance of my truck is thorough, delivered as promised, and consistent great quality all the years I've owned it. (2005 Colorado)

The adviser was understanding that i was not able to receive phone calls during the day and e-mail was the quickest way to communicate to me. The work was performed as quickly as possible. Thank you for repairing my vehicle.

I would schedule services with GM more often if it wasn't so inconvenient and didn't impede on my schedule. I refuse to use vacation time to book an appointment. Most of the time, I'm either doing the service myself or getting it done with companies that work outside of the regular 9 to 5. Shuttle services aren't regularly scheduled, so there's no guarantee if you'll be waiting 5 minutes or half an hour. This time wasn't too bad as I waited 15 minutes to be shuttled.

I had our Silverado in on July 3, 2015 for servicing and throttle body service and wheel alignment. Said we were going on a road trip and check over. Thankfully no issues at all on the trip with the truck. I really appreciate that the vehicle maintenance is completed when they said and I am called if anything unforeseen arises. Staff are pleasant, courteous and prompt. Any questions I asked are always fully answered and explained. Washing the vehicle Is most appreciated. I like having one service advisor, Rennie, as a go to person. This consistency is valuable I feel. Although he may be busy with another customer right when I bring the car in, someone else helps out, and Rennie acknowledges my presence and I know he will keep an eye on things.

I needed my A/C fixed on my 2013 Chevy Cruze. Rennie was very good at explaining what the problem was and he listened to my concerns. Every time I have come to Murray to have my car serviced Rennie has always greeted me with respect and has welcomed me in a very positive way!