clear, accurate description and quote for costs of repairs needed. Frequent calls during repairs for updates and info sharing. Immediate understanding of my concerns, quick to isolate problems, fixed the problem within one working day.
As an aside, I had taken it to " the cheaper guy" and had the same problem pop up over and over-was told it was a faulty part. It wasn't.
Ryan Smith has again provided superior customer service, made me feel understood and cared about, and solved the problem so I could be back on the road again in a safe vehicle. Over the years ( past 4 years) I have known Ryan before he was a Chev rep, and he has continued to maintain a professional and personal connection.
I am beginning to look for a newer vehicle, and he is "on it"-I feel secure knowing he has my best interest in mind, and I anticipate further excellent sales, service, and support through his role.
I was in with my impala for an oil change .the oil change staff were very helpful and I have always found them to be that way.As well eager to point out any other work I made need to my vechicle
Extremely Friendly & Courteous Staff. My experience with Peter & his peers was that they are exceedingly informative on issues with my vehicle. All questions were answered & explained in a professional manner. Excellent.
