We drove 2 cars and looked at several but our choice was easy. Lots of inventory and they had what we wanted at the price point we wanted. Sales people was easy to talk to as well, very low key,no hard sales pitches. Just a pleasant experience in buying a car.
An entirely different way to buy a car. There is no pressure from a Sales Representative hang over you. You are left to examine and test the product at your leisure.
I would have liked sales staff who were more able to share knowledge of the vehicles and exhibited more interest in them.
We bought a car.
Staff did not seem to have the time or attention to talk about the vehicles. Perhaps because of the volume of vehicles and customers sales staff cannot know much about the vehicles' traits.
Staff were respectful and matter of fact, but sometimes I felt that potential issues were being glossed over--eg. our vehicle was ready for pick up 3 days after the date promised. The lateness was blamed on the weather in Buffalo, which may have been legitimate, but no concern was expressed. We had to spend $150 extra on a rental vehicle than we had expected.
All that being said, I like the vehicle I bought and the purchase was an ok experience, and much better than our dealings with a new/used dealer in Brantford.
Everyone I came into contact with at Haldimand was extremely friendly and helpful and the issues I raised with a car I wanted to buy were fixed without any questions asked. I travelled an hour from home to deal with the team here and I would recommend them to anyone.
