I had the pleasure of dealing with the owner's son Nick, to draw up the papers for my 2010 Caravan and he was friendly, funny and completely transparent with any questions that I had. I did not feel pressured into buying anything but was given great information to make informed decisions on what I would possible like to add to my purchase (and I did end up taking the rust protection which seemed like a great deal with it's 10 yr. guarantee!!! When I went to pick up my vehicle, it was quick, efficient and pain-free! They had it pulled up to the front for me, put on the plates and it was ready to go! It wasn't until I went to pick up my van that I noticed their Christian work ethic sign behind the counter (don't know how I missed it the first time cuz it's HUGE!) and it just made me feel even better about purchasing from a like-minded company:) I would most definitely recommend them to any of my friends and would go back myself anytime I need a new vehicle as the prices couldn't be beat and the service was most excellent and I hope that this company can truly turn the reputation of used car salesmen around to be positive instead of so negative. I was completely impressed and think that they are well on their way to doing so!!
Sincerely, Penny Oliver-Del Zotto
Friendly no Sales pressure and that's a must for me. Many vehicles to choose from in a range of prices, honest quick service. Why pay over rated prices and have a sales pitch follow you around when you can go to Haldimand!! Thx guys loving my new ride.
Overall I was happy with my experience at Haldimand Motors. My family members bought cars there, and I was referred. I like that the staff is not pushy and give you the freedom to look at your own convenience. When I bought the car I did call about pick up and was told that the car would be ready the next day. When I called back, they told me it would not be ready for a few days. After I finally confirmed all of the details, I was told the day of pick up that my financing may not go through. Although I was very upset, the manager understood the situation and had everything worked out. Great customer service! I love my new car!
After we got our car we had some problems and they were promptly looked after and fixed. We still had one problem with our transmission which they couldn't find, but they said they would keep our concerns on file. Good customer relations and communications. We would definitely encourage others to buy from Haldimand Motors, they were very fair and kept to their word.
Very pleasant and knowledgeable. All questions were answered thoroughly. Thanks .
I purchased a 2013 Impala . Rob was kind enough to hold the car for me while I travelled in for my test drive. I have purchased three cars from Haldimand now as well as have my friends . I'm a customer for life. Thanks