My Truck was not as I had left it, which I found strange. The seat still covered in plastic and paper covering the floor greeted me, and as much as it seems odd as well the gas light was on?
I came in with a 1/4 tank which easily gets my husband to Markham from Port Perry. I thought I had lots of gas, but I think the most disappointing thing was the Cab of the Truck, sorry to complain but you are normally very good. This time may have been the exception.
Reply from: Nurse Chevrolet Cadillac 9 years ago
Allyson,
Thanks for taking the time to write about your recent experience. I am sorry to hear about your fuel light coming on and the seat cover and floormat being left in your truck. Our Service Manager will be looking to contact you tomorrow to follow-up. If you need to reach out to us, you're welcome to do so at service@marynurse.com or (905)668-4044.
Lost my only means of transportation for 3 days due to recall.
When booking appointment for recall work I was informed it would be 3 days. When I asked of I would have a car to use while the work was being done, I was told you do not do this. My Equinox is the only vehicle I have and I do work. I had to borrow my parents car for 3 days or I would have had to rent one. I was really upset as the recall was not my fault and I had to juggle to borrow a car or pay a lot for a rental. I am not happy with GM at all.
Reply from: Nurse Chevrolet Cadillac 9 years ago
Sandra,
I am sorry to hear about your experience and the inconvenience of being without your vehicle for a few days. I have requested that our Service Manager contact you tomorrow. If you need anything before he is able to connect with you, we can be reached at service@marynurse.com or (905)668-4044.
I had Dave for a service rep. He was amazing in the efforts to figure out what was wrong with my vehicle. I ended up with a major repair all completed under warranty. My vehicle now runs better then it ever did and I am so pleased with the end result. I had a new engine put in as it kept dumping pure fuel into the catalytic converters. Blew 3 converters in a week. I now have better gas mileage too. Thank you very much for the wonderful friendly service and all the updates received. They had the vehicle for 2 weeks. Had to wait for an engine to come from the States.
Reply from: Nurse Chevrolet Cadillac 9 years ago
Tim,
We're glad to hear that the repair was extremely successful and that you're enjoying your vehicle on the road again.
