I love the personal greeting and dedication receive when visiting Nurse Chevrolet Cadillac.
I trust that all my issues will be dealt with in a thorough and caring manner and look forward
to each visit, whether upgrading or servicing my car. I always recommend Nurse to my friends.
Reply from: Nurse Chevrolet Cadillac 9 years ago
Colleen,
Thank you for the kind words and recommendations to your friends. We look forward to seeing you when you're in next.
I came in for a simple oil lube and filter, and was pleasantly surprised that there was no wait time and I was greeted by not one, but three very pleasant and polite service reps. They invited me to have a seat and a coffee, it would be about 30 minutes. I fact it was only 20 minutes and I will never regret leaving Ontario Motor Sales and joining Nurse .
Reply from: Nurse Chevrolet Cadillac 9 years ago
Pamela,
Thanks for choosing Nurse and we're glad to hear that you had a very positive experience in our quick lube lane. We look forward to seeing you again.
Cameron provided excellent service and went out of his way to ensure that I fully understood
the situation. He went out of his way to provide history information so I could contact GM customer service regarding a situation that may possibly involve another dealer. Steve was very understanding of my views on another small issue and readily offered me a service credit
Reply from: Nurse Chevrolet Cadillac 9 years ago
David,
Thank you very much for your feedback regarding your recent service visit and your acknowledgement of Cameron's efforts in assisting you.
Evan Andrews has been my advisor for at least 15yrs or more. Evan always is "customer first focused" and has taken care of my concerns and resolved "all" issues professionally and with me as a customer, in mind.
Although I have purchased Pontiac and now Buick products, I still service at Nurse..... Only because of Evan and his care.
Evan is a great credit to Mary Nurse and her dearlership.
Bill Nurse would be proud of the service that Evan gives to his customers.
Please pass this on to Mary. I have called her previously about Evans customer service.
Bob Merry
Reply from: Nurse Chevrolet Cadillac 9 years ago
Bob,
Thanks for choosing Nurse to service your vehicle and for responding to the survey. I'll share your kind words with Evan.
