The staff are always courteous, friendly and knowledgeable.
I have never had a negative experience with any of the service staff I have dealt with. They always explain the work completed and so far my car is running as good if not better than new.
Everything was fine, had the OnStar upgrade done. Good to go.
Think that says it all.
Don't think there needs to be a 20 word limit!???
Reply from: WNCCGM Auto Ltd. o/a Nurse Chevrolet Cadillac 10 years ago
Jane,
Thank you for your response. Glad to hear that everything went well with your OnStar upgrade. We appreciate you taking the time to complete the survey and we will see what can be done about the 20 word limit.
My visit was excellent, I was taken right in for an oil change and then the employee realized I had a recall to do as well which I had forgotten about, she was able to fit me in right then which was a big help to me -it took a bit longer than she had expected, (which was fine) and she apologized and gave me 2 free car washes. Everyone was pleasant, respectful and concerned about my car, it was all good!
Experience was on time, everything executed to my satisfaction and special care requests were accommodated.
Experience was excellent, all requirements were met on time and the special srevice requests were met. The convenience of the service is also a contributing factor to my experience rating.
