As always The service at Nurse is fantastic. They were very respectful of our time. Booking the appointment was great. We have absolutely no complaints only praise!! We travel all the way from Beaverton to have Nurse take care of our car and it's worth it
Unhappy with the service adviser, pushy & didn't listen to my requests.
1/2 h - 45 min inspection appointment turned into 2 h wait with no updates.
Reply from: Nurse Chevrolet Cadillac 8 years ago
Good morning Ashley, I am sorry that you felt pressured in your last service visit. Our sales approach here is low key and no pressure. I have spoken with your advisor and reinforced with him our approach. Please feel free to contact me at 905 668 3304 ext 308 if you wish to discuss this.
Regards
Steve Good
Service Manager
Reply from: Nurse Chevrolet Cadillac 8 years ago
Ashley,
Thank you for providing your feedback from your recent visit. Our goal is to ensure you leave here completely satisfied after each visit. The inspection itself can take about 30-45 minutes, plus the additional diagnosis that you had requested. I am sorry to see that it took longer than anticipated. I am passing along your concerns of timelines and updates to our Service Manager, Steve, who will be in contact with you to review your experience. Thank you for choosing Nurse Chevrolet Cadillac.
Excellent service was provided and all aspects of repairs were explained in person and documented on my invoice.
My vintage car is always well treated at Nurse! My last two appointments with the vehicle covered a lot of ground, and I was extremely happy with the improved performance it had after Nurse completed the repairs.
