Audi West Ottawa

Excellent 4.6 Write Review
400 reviews on ReviewsiiTM | Latest review 7 years ago
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Verified Customer
7 years ago

New 2017 Audi A4

The car is great. The sales person and the delivery technician gave us a detailed explanation about the car and we had a wonderful experience of buying this all new 2017 Audi A4!
Reply from: Audi West Ottawa 7 years ago
Hello Zhi, Thank you for your review. We take pride in providing the best possible customer service and are delighted to hear you had a positive experience with us! We look forward to having your continued business. Sincerely, Audi Mark Motors of Ottawa
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Verified Customer
7 years ago

Great purchase experience

Purchase of a new Audi A4. Sales experience was great and enjoyed working with Anthony as well as the finance team. Everyone made me feel like a valued customer
Reply from: Audi West Ottawa 7 years ago
Hello Mark, Thank you for your review. We take pride in providing the best possible customer service and are delighted to hear you had a positive experience with us! We look forward to having your continued business. Sincerely, Audi Mark Motors of Ottawa
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Verified Customer
7 years ago

Brought my S7 in to have a tire replaced so my wife could drive it to Conn. She is now broken down, by herself on the interstate as the tire lost all pressure. Not the reason I replaced the tire. Very, very unhappy.

Brought my S-7 in to have a slightly damaged tire replaced. Paid $800 to have it done so my wife has a safe vehicle to drive to Conn. She is currently stuck on an interstate as the tire replaced has no pressure left in it. Expensive and ineffective.
Reply from: Audi West Ottawa 7 years ago
Hello Robert, Thank you for your review. We are very sorry to hear we did not exceed your expectations during your recent visit to our Service Department. We would like to speak with you further on this matter. Please contact our Service Manager Ally Marsh who can be reached at 613-723-1221 or amarsh@markmotorsofottawa.com Sincerely, Audi Mark Motors of Ottawa
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Verified Customer
7 years ago

Very good

Everything was as plan and in time, very good service. I little more private and comfortable spot for working with laptop would nice.
Reply from: Audi West Ottawa 7 years ago
Hello Danny, Thank you for your review. We take pride in providing the best possible customer service and appreciate your feedback on how we can make your next service visit better! We hope to have your continued business. Sincerely, Audi Mark Motors of Ottawa
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Verified Customer
7 years ago

always great service, served with respect and never feel rushed

I had my winter tires taken off and I needed an oil change...I needed a specific time to be finished at and all was done within that time without a fuss. Car was then brought out nice and shiny.
Reply from: Audi West Ottawa 7 years ago
Hello Mary, Thank you for your review. We take pride in providing the best possible customer service and are delighted to hear you had a positive experience with us! We look forward to having your continued business. Sincerely, Audi Mark Motors of Ottawa
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