Verified Customer
7 years ago
Slow response
We did have a good deal. But sometimes they are slow to response via emails. Even right now I still don't have a response from them. I had a question to ask, but unfortunately no one responded to my question or replied to my questions or concerns.
I was happy with the vehicle I bought.
Would be nice and appreciating for them, in respect, to respond to me.
Thank you.
Staff Dealt With
Verified Customer
7 years ago
My vehicle spent the entire day at the dealership and nothing was fixed
I left my van to be checked first thing in the morning. I didn't get any callback. I had to call 3 times to get information on the problem, and was told that a part had to be ordered. During the service work, something changed with my exhaust system. The exhaust is much louder in the car, not the same as when I dropped it off. I raised this with the staff and the technician checked the exhaust and tried to bend it/adjust it in the lot. The noise was reduced temporarily but now it's back. I've always had great service at Hunt Club Dodge - I'll return there in the future instead.
Staff Dealt With
Verified Customer
7 years ago
Outstanding sales service
Staff were friendly and very helpful. There was no "high pressure sales", we felt the goal was always to support our purchase and get us what we wanted and needed with a fair price. Great experience!
Staff Dealt With
Verified Customer
7 years ago
Outstanding sales service
Staff were friendly and very helpful. There was no "high pressure sales", we felt the goal was always to support our purchase and get us what we wanted and needed with a fair price. Great experience!
Staff Dealt With
Verified Customer
7 years ago
Leaky Sun roof not yet repaired
Hi and thanks for asking. My sunroof is leaking. I have to remove the water from my backseat myself. They have said they would replace the sunroof. It's been a month and after repeated phone calls I still have not gotten a service date. My floor will rust out and I am worried about mold as well!
Please investigate and get back to me!
Staff Dealt With
