Discount Car and Truck Rentals...

Good 3.8 Write Review
50 reviews on ReviewsiiTM | Latest review 6 years ago
Verified Customer
6 years ago

Awesome

The staff was friendly and courteous. When I returned the vehicle, I have to wait for 1/2 otherwise everything was good. Thanks
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Verified Customer
6 years ago

Always a pleasure dealing with the staff..got an amazing upgrade..what more can you ask for.

Looking forward to doing business again. I did my booking online and that was very convenient for me. Keep up the good work staff. Thanks
Reply from: Discount Car and Truck Rentals- Van Kirk
Dear Sir/Madam, We thank you for taking the time to provide your feedback, we shall commend our staff for providing quality customer service. We look forward to serve you again in the near future. Sincerely, Customer Care Discount Car and Truck Rentals
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Verified Customer
6 years ago

Worst Experience in getting a rental car.

My experience with Discount was really bad but at the end I was given a good car. The worst Experience started after discount's agent cancelling my online reservation without a notice. I made a complaint online and on the phone. You guys did a good job to follow up with me after my complaint but to finalize the deal was really bad. I was told to go to your branch in balton on Piercy street and that branch closes at 2pm, I was told to go there after 2pm. It seems to me that discount sent me to that location so that I could give up. How could I give up while my weekend plans were in jeopardy? Nice try Discount. At the end, I went to brampton location and was given a nice, big car. That's my ordeal with Discount. Thanks
Reply from: Discount Car and Truck Rentals- Van Kirk
Dear Sir/Madam, We thank you for your feedback and would like to assure you that we do take matters such as this seriously. The Management and Operations team have been notified. For further assistance in this regard, kindly provide us with your contact information, email address and/or phone number and your Rental Agreement or Reservation number to customercare@discountcar.com Sincerely, Customer Care Discount Car and Truck Rentals
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Verified Customer
6 years ago

My Experience

The staff was respectful but the car we were given was not washed and the scratches on the car on the right side back door was large and ugly and this made the vehicle look soooo old. I was very very dissatisfied with this especially since I had a made reservation prior to coming to pick up the car. I am a repeat customer to discount but this is the worst vehicle I have ever rented from discount. Please improve your service.
Reply from: Discount Car and Truck Rentals- Van Kirk
Dear Sir/Madam, We thank you for your feedback and would like to assure you that we do take matters such as this seriously. The Management and Operations team have been notified. For further assistance in this regard, kindly provide us with your contact information, email address and/or phone number and your Rental Agreement or Reservation number to customercare@discountcar.com Sincerely, Customer Care Discount Car and Truck Rentals
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Verified Customer
6 years ago

Very busy place.

The man and Lady were very polite and organized. Only one thing I didn't like was that the lady gave car a 2 minute wash that left windows and car all spotted. Inside car had chocolate wrapper under seat and very dusty inside. I personally cleaned windows outside so I could see properly. I will be cleaning inside as well when weather is cooler.
Reply from: Discount Car and Truck Rentals- Van Kirk
Dear Sir/Madam, We thank you for your feedback and would like to assure you that we do take matters such as this seriously. The Management and Operations team have been notified. For further assistance in this regard, kindly provide us with your contact information, email address and/or phone number and your Rental Agreement or Reservation number to customercare@discountcar.com Sincerely, Customer Care Discount Car and Truck Rentals
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