Verified Customer
6 years ago
Great and Fast
Many thanks for being on time and for the fast and great service at the intact center, all is ok
Reply from: Discount Car and Truck Rentals- Evans
Dear Sir/Madam,
We thank you for taking the time to provide your feedback, we shall commend our staff for providing quality customer service.
We look forward to serve you again in the near future.
Sincerely,
Customer Care
Discount Car and Truck Rentals
Staff Dealt With
Verified Customer
6 years ago
Very simple process, with one little glitch.
Reserved several days in advance a cargo van and was “upgraded” to a huge cube truck. I could handle the truck, it was disappointed that my own insurance coverage was not transferable to a large cube truck. Had to pay the extra $26 for the day of insurance. If I received the cargo van as originally requested, my own insurance coverage would have applied and I would have saved quite a bit of money for the few hours I actually used the vehicle. So I was disappointed at that, but the vehicle worked out great and the process was very easy and professional.
Reply from: Discount Car and Truck Rentals- Evans
Dear Sir/Madam,
We thank you for taking the time to provide your feedback, we shall commend our staff for providing quality customer service.
We look forward to serve you again in the near future.
Sincerely,
Customer Care
Discount Car and Truck Rentals
Staff Dealt With
Verified Customer
6 years ago
Pick up and drop off were handled efficiently and in a friendly manner
Pick up and drop off were handled efficiently and in a friendly manner. Nothing to complain about. Pick up and drop off were handled efficiently and in a friendly manner. Nothing to complain about.
Reply from: Discount Car and Truck Rentals- Evans
Dear Sir/Madam,
We thank you for taking the time to provide your feedback, we shall commend our staff for providing quality customer service.
We look forward to serve you again in the near future.
Sincerely,
Customer Care
Discount Car and Truck Rentals
Staff Dealt With
Verified Customer
6 years ago
Very profesional
Thank you forca great experience . Staff was very helpful and kind . Please pass on my message to the staff who helped me
Reply from: Discount Car and Truck Rentals- Evans
Dear Sir/Madam,
We thank you for taking the time to provide your feedback, we shall commend our staff for providing quality customer service.
We look forward to serve you again in the near future.
Sincerely,
Customer Care
Discount Car and Truck Rentals
Staff Dealt With
Verified Customer
6 years ago
Excellent service at Intact Insurance office in Etobicoke
Was greeted immediately upon arrival and dealt with promptly. Polite and knowledgeable staff members reviewed paperwork with me and I was then escorted to the rear of the building where a staffer reviewed damage to my car and set me up with a rental car. Very efficient operation in a clean and modern office setting. Although I was dealing with both Intact and Discount, the process was seamless. An excellent set up.
Reply from: Discount Car and Truck Rentals- Evans
Dear Sir/Madam,
We thank you for taking the time to provide your feedback, we shall commend our staff for providing quality customer service.
We look forward to serve you again in the near future.
Sincerely,
Customer Care
Discount Car and Truck Rentals
Staff Dealt With
