Discount Car and Truck Rentals...

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166 reviews on ReviewsiiTM | Latest review 6 years ago
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Verified Customer
6 years ago

I was given a car where oil change was due and engine stopped multiple times. It was a bad experience and discount did not offer any offer to me

Bad experience and no offer was provided. This was never expected from a discount. I hope they call me or provide me with some offer
Reply from: Discount Car and Truck Rentals- Waterloo
Dear Sir/Madam, We thank you for your feedback and would like to assure you that we do take matters such as this seriously. The Management and Operations team have been notified. You may provide us with your contact information, email address and/or phone number to customercare@discountcar.com , so that we could assist you further in this regard. Sincerely, Customer Care Discount Car and Truck Rentals
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Verified Customer
6 years ago

I am unsatisfied with the service provided

I reserved for a full size car and I was given a bigger car with issues like the electrical outlet not working. They proposed a ,midsize car yet wanted to charge me the same rate as the suv. When I asked for the bigger car they wanted to increase the rate which I find very ironic. You advertised that crossing the border was free of charge yet when I asked the agent he wanted to add a 12$ a day fee.
Reply from: Discount Car and Truck Rentals- Waterloo
Dear Sir/Madam, We thank you for your feedback and would like to assure you that we do take matters such as this seriously. The Management and Operations team have been notified. You may provide us with your contact information, email address and/or phone number to customercare@discountcar.com , so that we could assist you further in this regard. Sincerely, Customer Care Discount Car and Truck Rentals
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Verified Customer
6 years ago

Rental not available

Reserved a cargo van 3 weeks prior to rental day and confirm rental two days prior. When I went to pick up van, it was not available, so they upgraded me to a 14' truck which I was reluctant to take, for a number of reasons. Driving around and parking in Toronto would have and was a problem. Parking in my driveway was another. Gas consumption .So I ended up paying $35.00 in total for parking, because of this truck couldn't just park anywhere, not to mention the inconvenience it caused.
Reply from: Discount Car and Truck Rentals- Waterloo
Dear Sir/Madam, We thank you for your feedback and would like to assure you that we do take matters such as this seriously. The Management and Operations team have been notified. You may provide us with your contact information, email address and/or phone number to customercare@discountcar.com , so that we could assist you further in this regard. Sincerely, Customer Care Discount Car and Truck Rentals
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Verified Customer
6 years ago

Good customer service

Great customer service and good cars. Always rent it from discount with no issues ever. Thank you . .
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Verified Customer
6 years ago

Simply awesome.

Really liked the pick and drop facility and friendly staff. Car condition was very nice. Overall experience as quite satisfactory. Thanks for great service
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