North Bay Mazda

Excellent 4.4 Write Review
135 reviews on ReviewsiiTM | Latest review 6 years ago
Verified Customer
6 years ago

Friendly staff, fix it right the first time

Oil Change and maintenance review. Staff was very friendly and approachable. Took the time to review all aspects of the vehicle and future service requirements
Reply from: North Bay Mazda
Thank you for this awesome review, Michael! We're so happy that you're satisfied with your experience.
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Verified Customer
6 years ago

Awesome customer service

Replacement of my middle leather console after the sun burnt a streak through it. Prompt service to get it fixed/replaced the very next day. Amazing customer service
Reply from: North Bay Mazda
Ashley, thank you for this amazing review! We are happy that we were able to accommodate you so efficiently.
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Verified Customer
6 years ago

A very comprehensive vehicle inspection

Check engine light and check engine sound. Also had an oil change. Was very pleased with the time taken to walk me through everything that was checked and done on my car.
Reply from: North Bay Mazda
Thank you for this fantastic review, Stephanie! We are pleased that you are satisfied with your experience with us.
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Verified Customer
6 years ago

Poor customer service

When i was called back in regards to my vehicle, I felt like I was not treated respectfully. I felt like I was being belittled and made to feel like incompetent, because the problem I had called in for was not showing when it arrived at the shop.
Reply from: North Bay Mazda
Hi Kayla, Can you please contact me when you have a moment. I would like to know more about your experience at the dealership. You can contact me at 705-4767600. Nick Vrbanac General Manager
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Verified Customer
6 years ago

Service & repairs completed well

service was completed, brakes & struts repaired and my vehicle was ready when I arrived. Very happy with everyone I dealt with.
Reply from: North Bay Mazda
Raymond, thank you for this great review! We're happy that everything went so smoothly. We hope to see you again soon!
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