Great experience and great people to deal with! Very happy with the overall experience! Would definitely recommend this dealership to others.
Thanks North Bay Mazda!
Reply from: North Bay Mazda
You are very welcome and thank you for this amazing review, Allison!
The person at the service desk seemed to be in a rush speaking very fast and not looking at me. Explaining many things rhyming off several different services and prices. My car wasn’t cleaned inside and not really the best outside. My last service it wasn’t cleaned at all. Ever since dealership changed owners my experience hasn’t been the best.
Reply from: North Bay Mazda
Roseanne, I have spoken with our Service Manager, Bill Germon, and he has informed me that he has been in contact with you about your experience. If there are any further questions or concerns, please do not hesitate to reach out again. (705)-476-7600
My existing car is no longer operational. As much as I was frustrated with my personal situation I found myself in, Charlie and the entire team at North Bay Mazda helped me to purchase my next vehicle with such wonderful customer service. North Bay Mazda is part of a larger autogroup. We found the right vehicle for me in inventory on one of their autogroup's lots, they arranged a quick delivery of my car to North Bay to save me the trouble and expense, efficiently arranged all the details such that I owned this car and driving it by the end of the week. I am grateful for everyone's understanding, very helpful, and warm customer service. Happy to recommend North Bay Mazda.
Reply from: North Bay Mazda
Mark, thank you for sharing your experience with us! We are pleased that we were able to make this process so smooth and we appreciate your endorsement! Enjoy your new vehicle!
