Verified Customer
6 years ago
The salesperson was very efficient, helpful and was able to provide me with what I wanted within my budget.
It was a positive experience. This is the first car I have bought that is not North American made and I was pleasantly surprised at the process. The salesperson was flexible, I was able to test-drive by myself.
Reply from: North Bay Mazda
Corina, thank you for this great review of your experience! Welcome to the North Bay Mazda family!
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Verified Customer
6 years ago
excellent
Professional experience and timely maintenance review. Had to change my appointment date and time due to another unavoidable situation and this was done with no problems.
Reply from: North Bay Mazda
Thank you for this stellar review, Maureen! We're happy that we were able to accommodate you.
Staff Dealt With
Verified Customer
7 years ago
Terrible service in the service dept
The service department scratched my car and called me a liar.
Thankfully the GM rectified the situation, I cannot thank Nick enough for his help, or Justine.
I will likely seek my servicing elsewhere at another Mazda dealership because the service manager Bill completely soured my opinion of Mazda's service center.
Reply from: North Bay Mazda
Christine, we are sorry to see that you were dissatisfied with your experience. We hope that you return so we can prove our commitment to first-class customer service! If you have any further questions or concerns, please do not hesitate to reach out.
(705)-476-7600
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Verified Customer
7 years ago
Amazing
Wonderful experience, great customer service. Very helpful, and accommodating. Very friendly and supportive and informative. Thank you for the great experience
Reply from: North Bay Mazda
Tory, thank you for this lovely review! We're happy to hear that everything was so wonderful for you!
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Verified Customer
7 years ago
The service was excellent
Oil was changed, tires rotated, and vehicle was inspected, and washed. All while I waited in the service department that was clean, coffee and cookies available. The staff was very helpful and efficient as well.
Reply from: North Bay Mazda
Linda, thank you for all of your kind words! We're happy that you loved your experience with us!
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