Absolutely terrible service and staff that just doesn't care
The sales staff neglected to inform me of many defects of the vehicle I purchased when it was sold to me, simply because it was pre owned and did not go through the proper inspection process before resale. Once the sale was official, smp essentially told me it would cost me more to sue them for purchasing a defective car then it would to fix it myself. I will never purchase another vehicle from smp again, I work in the banking industry and I make sure every person I come in contact with knows how terrible of service is provided from smp
Had a very good experience with Spencer . He took the time to figure what vehicle is for me. Would recommend him to anyone looking for new or used vehicle.
Reply from: Saskatoon Motor Products 8 years ago
Hi Jeffrey - Thanks for the review! Enjoy your GMC Terrain!
Sales team was very good to deal with. Finance department left a lot to be desired. Finance person kept pushing for extended warranty and life insurance even after being turned down because way too expensive. When I said about the cost was told "I don't know what your problem is you can afford it" and was just generally rude.
