Courteous Friendly and efficient service and repairs every visit
I had my winter tires swapped and they found brakes were worn provided cost estimate and performed replacement. Great service performed by a great team !
Phone call short notice accommodated ready for me finished in the quoted time frame no up selling price was what was quoted
As above all good great staff knowledgable waiting area tight but I was the only one there. Having central pay area for the entire dealership sales use it parts use it service use it sometimes the wait is less than time efficient
although the person at your office was pleasant, the result from Volkswagon Canada were unacceptable!
I have a warranty issue and Volkswagon will not cover it! Seems no recourse for what is obviously a defective product. The rust on the tailgate of my 2008 Touareg is so bad the licence plate cannot be attached! When I tried to find a replacement it seems to be a problem with all of them as I had a difficult time finding one without rust. And Frederick was the previous owner, I brought the vehicle in and I am Kristine McCabe - 416-518-3608.
Reply from: Orillia Volkswagen 9 years ago
Hello Kristine,
As far as Warranty Claims are concerned on the corrosion , Orillia Volkswagen has no say in the decision making. If you would like, you can contact me directly and I can go through your claim with you and see why it was denied. My direct email is colin@orilliavw.com or you can reach me at 705-325-6107
Regards,
Colin Koprowski
General Manager
Orillia Volkswagen
He team at Orillia Volkswagen always treat us so well.
The team at Orillia Volkswagen always treat us so well. We live two hours away, and they have always served us with smile, and accommodated us so many times with a extra rental for the day so we can run errands. We would not go anywhere else, and have referred many friends and family to them.
