Audi West Ottawa

Excellent 4.7 Write Review
357 reviews on ReviewsiiTM | Latest review 1 week ago
Verified Customer
1 week ago

New Q5

Exceptional service from start to finish. I couldn't be more impressed and in love with my new Q5! Thank you Natasha for finding me exactly what I was looking for!
Reply from: Audi West Ottawa
Hi Christie, We are thrilled to hear you received exceptional service during your car buying experience. Natasha and the team here at Audi West Ottawa we pride ourselves on going above and beyond and providing a very high level of customer service. We know that you will continue to receive this same level of service in the days to come. Congratulations on your new Audi! Sincerely; Your Team at Audi West Ottawa
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Verified Customer
2 weeks ago

Very pleased with this remote car shopping experience!

Was looking for a 2018 SQ5 with specific requirements. Saw vehicle on Autotrader - one slight hiccup: I live in Hamilton but vehicle was in Ottawa. Zel was amazing and made the whole experience (negotiation, financing, plate transfer, pick up) stress-free. 10 out of 10 / would recommend.
Reply from: Audi West Ottawa
Hi Robert, Thank you for taking the time to review your experience. We pride ourselves on doing everything we can to accommodate our clients and ensure all of their needs are met. Continuously going above and beyond is something we take great pride in and we appreciate your perfect review and recommendation! We are always here for you regardless of distance. Feel free to contact us at anytime. We are thrilled you found the Audi you wanted! Sincerely; Your Team at Audi West Ottawa
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Verified Customer
2 weeks ago

Excellent

Picking up new vehicle. Very well managed in view of the COVID-19 restrictions. The vehicle itself is proving to be Awesome.
Reply from: Audi West Ottawa
Hi Patrick, We are very appreciative of the Five Star review as well as support and understanding as we continue to work through COVID-19. It makes a big difference to our customers and to the teams and we can't thank you enough. Congratulations on your new Audi and everywhere it takes you! Sincerely; Your Team at Audi West Ottawa.
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Verified Customer
2 weeks ago

Good experience

Hi, overall good experience with sales staff, but not so great with communication about picking up the vehicle. Individual at front of desk (blond tall person) did not know about staff nor did she care for informing the appropriate person when paper work was done. I had to seek out the key handover person myself. Overall small bump in an overall good experience.
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Verified Customer
2 weeks ago

Above and beyond service; highly recommend.

David Li is a consummate professional who worked very hard to get us into the vehicle we wanted. We have loved working with him and would highly recommend him to other potential clients.
Reply from: Audi West Ottawa
Hi Lindsay, We are thrilled you had such an above and beyond experience when purchasing your vehicle. Your Five Star review and recommendation means allot to us. We look forward to continuing to do business with you in the future. Sincerely; Your Team at Audi West Ottawa
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